Online Reservation within India Click here
for form based options and select
from city options, check availabilities for the date you wish to travel and
proceed to reserve online by making a credit card payment. In case of any
difficulties email to email@example.com
For reviewing a
list of hotels with our photographs and authenticated content Click here.
Telephonic Reservation (Anywhere in India and select Overseas destinations
listed) - Call our numbers (www.nivalink.com/contact.html)
and confirm following details:
1. Your date of arrival and Departure
(Check and Checkout Dates)
2. No. of Rooms / No. of persons
(EP - Accommodation only, CP - With breakfast, MAP - With breakfast and Dinner,
AP - with all meals, JP - Jungle Plan i.e all meals and park safaris (Only applicable
for Jungle lodges), Ayurveda - Ayurveda Package (Only applicable for Resorts/hotels
having Ayurveda Centres))
Our reservation assistants will advise you
mode of payment as advised to us by the Hotel/Resort (Some resorts/hotels only
Our reservation assistants will take necessary steps
to reserve the room in your favour and then one of the payment procedures will
be followed based on your payment preference.
You may select one of the
options are suggested as per www.nivalink.com/payment.html
3. e-mail Reservation (Anywhere in India and select Overseas
destinations listed) - e-mail us and confirm following details:
1. Your date of arrival and Departure (Check and Checkout Dates)
of Rooms / No. of persons
3. Plan (EP - Accommodation only, CP - With
breakfast, MAP - With breakfast and Dinner, AP - with all meals, JP - Jungle Plan
i.e all meals and park safaris (Only applicable for Jungle lodges), Ayurveda -
Ayurveda Package (Only applicable for Resorts/hotels having Ayurveda Centres))
We will e-mail a Before Payment booking note for you to process payment by
one of the options mentioned as per www.nivalink.com/payment.html
There is always a gap from the point we confirm you the availability, you
confirm it back and we confirm the same to the hotel/resort and availability status
may change during this period. e-mail confirmations are typically done and e-mailed
the same working day.
4. Fax Reservation
(Anywhere in India and select Overseas destinations listed)
- Similar to e-mail reservation but instead of e-mail we interact through
faxes. Typically a lot of Fax reservations requests are completed by interacting
Procedure for Making
Payments (Except Online Reservations)
A. Payment by Cash/Cheque
person to Pickup Cash / Cheque (Within Mumbai)
we will send our
person for payments against a booking/reservation note. kindly check this note
before making the payment.
B. Payment by Cash/Cheque - ICICI Bank
Deposit (Within Mumbai or Outside Mumbai-Within India)
We will e-mail
or fax a Before Payment booking note for you to deposit payment by cheque or cash
in ICICI Bank (www.nivalink.com/payment.html). Thereafter e-mail firstname.lastname@example.org
or call or fax deposit slip and intimate that such a deposit is done. We will
then send (e-mail, post, courier, fax) an after payment booking note
C. Payment by Credit Card (Mumbai, Rest of India or anywhere in the world)
We will e-mail or fax a Before Payment booking note for you to process online
payment by Credit card (www.nivalink.com/payment). No need to reconfirm this payment
as we get a copy of email auto-confirmation received by you. We will then
send (e-mail, post, courier, fax) an after payment booking note
in case of a Cheque Bounce - In case of bounced cheque you will be required to send
another payment or the booking will lapse. If the cheque bounces after date
of departure then you will be liable for the payment.
What is a booking/reservation
Different Resorts and Hotels have diff methods of confirmation and
so to standardise we have a note which is known as the booking note that confirms
the booking with details and kindly check this note before making the payment.
A Confirmation note means that the accommodation is booked for you. However unless
expressly specified in the booking note all bookings are confirmed against advance
payment (Either part or Full). Failure to forward the same may result in your
reservation getting cancelled/lapsed. Kindly enquire about payment cut off date
applicable for your booking.
Is a booking/reservation note the final
No. Reservation note only suggests that a payment has been collected
against a certain booking. Final and only bill is prepared by the resort during
your stay and will be presented to you on checkout. This bill would also include
any extras you consume during your stay (Items not included in the plan). Any
balance payments have to be made direct. If you plan to use credit card or Travelers
Cheques, Please ascertain if they are accepted at the hotel/resort site.
What is before payment and after payment booking notes?
note sent to enable you to process payments is a before payment note. Here hotel
numbers are not mentioned. Confirmation note sent after you process
payments is a after payment note. Here hotel numbers are mentioned.
is payment cut-off date?
It is date before which payments need to be sent
to the Hotel/resort or the booking will get cancelled and confirmation note would
be rendered void.
We have no cancellation
policy of our own and we follow exactly the same policy for every booking as followed
by the respective resort. Guests are requested to ascertain cancellation policy
of the resort before making the payment.
Policy on last minute
cancellations for post-paid bookings
For last minute cancellation in part
or full for Bookings that are paid after checkout (applicable for group bookings),
retention clauses will be applied as per letter of acceptance.